Cancellation & Refund Policy
Hassle-Free Returns Within 7 Days
Your Satisfaction Guaranteed
We stand behind the quality of our products. If you're not completely satisfied, our straightforward cancellation and refund policy ensures a smooth resolution process.
Refund Process Step-by-Step
Initiate Request
Submit refund request within 7 days of delivery through your account or contact support.
Return Shipment
Package the product with original tags and packaging. Use our prepaid return label.
Quality Check
Our team inspects the returned item upon arrival at our warehouse (2-3 business days).
Refund Processing
Once approved, refund is processed to your original payment method within 5-10 business days.
Order Cancellation Policy
Before Shipment
Orders can be cancelled free of charge before they are shipped. Full refund will be processed within 24 hours.
After Shipment
Once shipped, you can return the item after delivery following our return process. Shipping charges are non-refundable.
Non-Refundable Items
Personalized or custom-made products
Products without original packaging
Items damaged due to customer misuse
Digital products and gift cards
Products on final sale or clearance
Refund Timeline
Within 24 hours
Refund initiated for eligible cancellations
2-5 business days
Return processing at warehouse
5-10 business days
Refund appears in your account
Up to 14 days
International refunds and bank transfers
Refund Methods
Refunds are issued to the original payment method. Processing times vary by payment provider.